Terms and conditions of use

Definitions

Customer:any professional or legally competent individual, or legal entity, who visits the Website covered by these TermsandConditions.
Services: https://ecofreshpredict.com/ made available to Clients:

Content: All the elements making up the information on the Site, in particular text - images - videos.

Customer information: Hereinafter referred to as "Information (s)" which correspond to all personal data that may be held by Domintell SA for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.

Personal information: "Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies".

The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the EU General Data Protection Regulation (GDPR: No. 2016-679)

  1. Website presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website https://ecofreshpredict.com/ of the identity of the various parties involved in its creation and maintenance:

Owner: Domintell SA Share capital: 792570,96€ VAT number: BE0429942701 - rue de la Maîtrise 9 1400 Nivelles
Publication manager: DOMINTELL SA - info@domintell.com
The publication manager is a natural or legal person.
Webmaster: Nicolas Vryghem - info@domintell.com
Host: ovh - 2 rue Kellermann 59100 Roubaix +33 9 72 10 10 07
Data protection officer: Thomas Houlette - dpo@domintell.com

These RGPD legal notices are taken from Orson.io's RGPD legal notice generator.

  1. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of the Site https://ecofreshpredict.com/ implies full and unconditional acceptance of the terms and conditions of use described below. These terms and conditions of use may be modified or supplemented at any time; users of the website https://ecofreshpredict.com/ are therefore encouraged to review them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://ecofreshpredict.com/, in which case it will endeavor to notify users in advance of the dates and times of the maintenance. The website https://ecofreshpredict.com/ is updated regularly by Domintell SA. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to review them.

  1. Description of services provided.

The website https://ecofreshpredict.com/ is intended to provide information regarding all of the company’s activities. Domintell SA strives to provide on the website https://www.ecopilotbydomintell.com/ as accurate as possible. However, it cannot be held liable for omissions, inaccuracies, or failures to update the information, whether caused by the company itself or by third-party partners who provide this information.

All information provided on the website https://ecofreshpredict.com/ is provided for informational purposes only and is subject to change. Furthermore, the information on the website https://www.ecopilotbydomintell.com/ is not exhaustive. It is subject to changes that may have been made since it was posted online.

  1. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a browser of the latest generation that has been updated The site https://www.ecopilotbydomintell.com/ is hosted by a service provider in the European Union in compliance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the best possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

Domintell SA and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines and computer or telephone equipment, particularly due to network congestion preventing access to the server.

  1. Intellectual property and counterfeiting.

Domintell SA is the owner of the intellectual property rights and holds the usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of Domintell SA.

Any unauthorized use of the site or of any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of the French Intellectual Property Code.

  1. Limitation of liability.

Domintell SA acts as the publisher of the site. Domintell SA is responsible for the quality and accuracy of the Content it publishes.

Domintell SA shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the website https://ecofreshpredict.com/, resulting either from the use of equipment that does not meet the specifications indicated in section 4, or from the occurrence of a bug or incompatibility.

Domintell SA cannot be held responsible for any indirect damage (such as loss of business or loss of opportunity) resulting from the use of the site. https://www.ecopilotbydomintell.com/. Interactive areas (possibility of asking questions in the contact area) are available to users. Domintell SA reserves the right to delete, without prior notice, any content posted in this area that contravenes legislation applicable in the European Union, in particular provisions relating to data protection. Where applicable, Domintell SA also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

  1. Personal data management.

The Customer is informed of the regulations concerning marketing communication, the EU law of the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected as part of the creation of the User's personal account and browsing on the Site, the person responsible for processing Personal Data is: DOMINTELL SA. Domintell SA is represented by Nicolas Vryghem, its legal representative.

As the controller of the data it collects, the owner of https://ecofreshpredict.com/ undertakes to comply with the applicable legal framework. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a processing register that accurately reflects the actual processing activities. Whenever https://ecofreshpredict.com/ processes Personal Data, Domintell SA takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which Domintell SA processes it.

7.2 Purpose of the data collected

Domintell SA may process some or all of the following data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
  • to improve browsing on the Site: connection and usage data
  • to conduct optional satisfaction surveys on https://ecofreshpredict.com/
  • for communication campaigns (sms, e-mail): telephone number, e-mail address

Domintell SA does not sell your personal data, which is therefore only used for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, users of https://ecofreshpredict.com/ have the following rights:

  • right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of Users' data (Article 18 RGPD).
  • right to object to the processing of Users' data (Article 21 RGPD).
  • right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • the right to determine what happens to Users' data after their death and to choose to whom Domintell SA will communicate (or not) their data to a third party that they have previously designated

As soon as Domintell SA becomes aware of a User's death, and in the absence of instructions from the User, Domintell SA undertakes to destroy the User's data, unless it needs to be kept for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how Domintell SA uses his/her Personal Data, asks to rectify them or objects to their processing, the User may contact Domintell SA in writing at the following address:

DOMINTELL - DPO
rue de la Maîtrise 9 1400 Nivelles.

Or by e-mail to the following address

dpo@domintell.com

In this case, the User must indicate the Personal Data that he/she would like Domintell SA to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Domintell SA by law, in particular as regards the retention or archiving of documents. Finally, Users of https://www.ecopilotbydomintell.com/may lodge a complaint with the supervisory authorities.

7.4 Non-disclosure of personal data

Domintell SA refrains from processing, hosting or transferring Information collected on its Customers to a country outside the European Union or recognized as "not adequate" by the European Commission without informing the Customer in advance. For all that, Domintell SA remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

Domintell SA is committed to taking all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if Domintell SA becomes aware of an incident affecting the integrity or confidentiality of the Client’s Information, it must promptly notify the Client and inform them of the corrective measures taken. Furthermore https://ecofreshpredict.com/ does not collect any “sensitive data.”

The User's Personal Data may be processed by Domintell SA subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the scope of their respective responsibilities and for the purposes outlined above, the main individuals who may have access to User data from https://ecofreshpredict.com/ are primarily our customer service representatives.

7.5 Types of data collected

With regard to users of the Site, we collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 59 months after the end of the contractual relationship:
Surname, first name, postal address, telephone number, email address, profession.

Domintell SA also collects information to improve the user experience and provide contextualized advice:
Language settings

This data is kept for a maximum period of 59 months after the end of the contractual relationship.

  1. Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Domintell SA therefore cannot guarantee absolute security. If Domintell SA becomes aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. Domintell SA is committed to keeping its customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information about users of the Site is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of the acquisition of Domintell SA and its rights would the transmission of such information to the potential acquirer be permitted, who would in turn be bound by the same obligation to preserve and modify data with respect to the Site user https://ecofreshpredict.com/.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, Domintell SA uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, Domintell SA takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

  1. Hypertext links, cookies and Internet tags

The Website https://ecofreshpredict.com/ contains a number of hyperlinks to other websites, established with the authorization of Domintell SA. However, Domintell SA is unable to verify the content of the websites visited in this manner and therefore assumes no liability in this regard.

Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.

9.1. COOKIES

A "cookie" is a small data file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are in no way likely to damage the User's terminal.

Domintell SA may process information about the User's visit to the Site, such as the pages consulted and searches performed. This information enables Domintell SA to improve the content of the Site and the User's browsing experience.

Since cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure their browser to allow them to decide whether or not to accept cookies, so that cookies are stored on their device or, conversely, are rejected—either systematically or depending on the issuer. The User may also configure their browser software so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://ecofreshpredict.com/informs the User that, in this case, not all features of their browser may be available.

If the User refuses to accept cookies on his or her terminal or browser, or if the User deletes cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case when Domintell SA or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, Domintell SA declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by Domintell SA, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Domintell SA to record or consult the Cookies necessary for their functioning due to the User's choice. To manage Cookies and User choices, the configuration of each browser is different. This is described in the browser's help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.

At any time, the User may choose to express and modify his or her wishes with regard to Cookies. Domintell SA may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).

These types of cookies are only stored on your devices if you consent to them by continuing to browse the Website or use the mobile app. However, you may withdraw your consent at any time https://ecofreshpredict.com/ to place these types of cookies.

Article 9.2. INTERNET TAGS

https://ecofreshpredict.com/ may occasionally use web beacons (also known as “tags,” or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These beacons are placed both in online advertisements enabling Internet users to access the Site, and on its various pages.

This technology allows https://ecofreshpredict.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site.

The external service provider may collect information about visitors to the Site and other websites using these tags, compile reports on Site activity for Domintell SA and provide other services relating to the use of the Site and the Internet.

  1. Applicable law and jurisdiction.

Any dispute relating to the use of the site https://www.ecopilotbydomintell.com/ is subject to Belgian law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Brabant Wallon.

  1. Online shopping and right of withdrawal

The online buyer has 14 calendar days from receipt of the order (if the order is for a product) or conclusion of the order (if the order is for a service).

Within this period, the buyer must inform Domintell SA in writing that he wishes to cancel his purchase: by e-mail via info@dcare.be, by registered mail to Domintell SA - Rue de la Maîtrise, 9 - 1400 Nivelles or via the contact form. There is no obligation to state the reasons for the cancellation.