Definitions

Customer:any professional or natural person with legal capacity, or any legal entity, who visits the Website covered by these Terms and Conditions.
Products and Services: https://ecofreshpredict.com/ made available to Clients:

Content:All elements comprising the information available on the Site, including text, images, and videos.

Customer Information: Hereinafter referred to as “Information(s),” which refers to all personal data that Domintell SA may hold for the purposes of managing your account, managing customer relationships, and for analytical and statistical purposes.

User:An Internet user who logs in and uses the aforementioned website.

Personal information:“Information that, in any form whatsoever, directly or indirectly, allows for the identification of the individuals to whom it pertains”

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meanings defined in the EU General Data Protection Regulation (GDPR: No. 2016-679)

1. Introduction to the Website.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, users of the website are hereby informed that https://ecofreshpredict.com/ that the following individuals and entities were involved in the creation and maintenance of the website:

Owner: Domintell SA Share capital: €792,570.96 VAT number: BE0429942701 – 9 rue de la Maîtrise, 1400 Nivelles
Publication Director: DOMINTELL SA – info@domintell.com
The Publication Director is either a natural person or a legal entity.
Webmaster: Nicolas Vryghem – info@domintell.com
Web hosting provider: OVH – 2 rue Kellermann, 59100 Roubaix, +33 9 72 10 10 07
Data Protection Officer: Thomas Houlette – dpo@domintell.com

These GDPR legal notices were generated usingOrson.io’s GDPR legal notice generator.

2. Terms and Conditions for Use of the Website and the Services Offered.

The Site constitutes a work of authorship protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer may not, under any circumstances, reuse, transfer, or exploit for its own benefit any part or all of the elements or works contained on the Site.

Use of the Site https://ecofreshpredict.com/ implies full and unconditional acceptance of the terms and conditions of use described below. These terms and conditions of use may be modified or supplemented at any time; users of the site https://ecofreshpredict.com/ are therefore encouraged to review them regularly.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://ecofreshpredict.com/, in which case it will endeavor to notify users in advance of the dates and times of the maintenance. The website https://ecofreshpredict.com/ is updated regularly by Domintell SA. Similarly, the legal notices may be modified at any time; they are nevertheless binding on the user, who is encouraged to review them as often as possible to stay informed.

3. Description of the services provided.

The website https://ecofreshpredict.com/ is intended to provide information about all of the company’s activities. Domintell SA strives to provide on the website https://www.ecofreshpredict.com/ as accurate as possible. However, it cannot be held liable for omissions, inaccuracies, or failures to update the information, whether caused by the company itself or by third-party partners who provide this information.

All information provided on the website https://ecofreshpredict.com/ is provided for informational purposes only and is subject to change. Furthermore, the information on the website https://www.ecofreshpredict.com/ is not exhaustive. It is subject to changes that may have been made since it was posted online.

4. Contractual restrictions on technical data.

This website uses JavaScript technology. The website cannot be held liable for any property damage resulting from the use of the site. Furthermore, users of the site agree to access the site using up-to-date hardware that is free of viruses and a latest-generation, up-to-date web browser. The website https://www.ecofreshpredict.com/ is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The goal is to provide a service that ensures the highest level of availability. The hosting provider guarantees the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, to improve its infrastructure, in the event of infrastructure failures, or if the Services generate traffic deemed abnormal.

Domintell SA and the hosting provider shall not be held liable in the event of malfunctions in the Internet network, telephone lines, or computer or telephone equipment, particularly those resulting from network congestion that prevents access to the server.

5. Intellectual Property and Counterfeiting.

Domintell SA owns the intellectual property rights and holds the rights to use all content accessible on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, display, modification, publication, or adaptation of all or part of the website’s content, regardless of the means or method used, is prohibited without the prior written authorization of Domintell SA.

Any unauthorized use of the website or any of the elements it contains will be considered an infringement and will be prosecuted in accordance with the provisions of the Intellectual Property Code.

6. Limitations of Liability.

Domintell SA acts as the publisher of the website. Domintell SA is responsible for the quality and accuracy of the Content it publishes.

Domintell SA shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the website https://ecofreshpredict.com/, resulting either from the use of equipment that does not meet the specifications set forth in Section 4 or from the occurrence of a bug or incompatibility.

Domintell SA shall also not be held liable for any consequential damages (such as, for example, loss of business or loss of opportunity) resulting from the use of the website https://www.ecofreshpredict.com/. Interactive features (such as the ability to ask questions in the contact section) are available to users. Domintell SA reserves the right to remove, without prior notice, any content posted in this section that violates applicable European Union law, particularly provisions relating to data protection. Where applicable, Domintell SA also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, abusive, defamatory, or pornographic nature, regardless of the medium used (text, photographs, etc.).

7. Personal Data Management.

The Customer is informed of the regulations regarding marketing communications and the EU General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Parties Responsible for Collecting Personal Data

For Personal Data collected in connection with the creation of the User’s personal account and the User’s browsing activity on the Site, the controller of the Personal Data is: DOMINTELL SA. Domintell SA is represented by Nicolas Vryghem, its legal representative.

As the controller of the data it collects, the owner of https://ecofreshpredict.com/ undertakes to comply with the applicable legal framework. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a record of processing activities that accurately reflects reality. Whenever https://ecofreshpredict.com/ processes Personal Data, Domintell SA takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which Domintell SA processes it.

7.2 Purpose of the Collected Data

Domintell SA may process all or part of the data:

• to enable navigation on the Site and the management and tracking of the products and services ordered by the user: Site login and usage data, billing, order history, etc.
• to prevent and combat cybercrime (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
• to improve navigation on the Site: login and usage data
• to conduct optional satisfaction surveys on https://ecofreshpredict.com/
• to conduct communication campaigns (text messages, email): phone number, email address

Domintell SA does not sell your personal data, which is therefore used only as necessary or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://ecofreshpredict.com/ have the following rights:

• the right of access (Article 15 of the GDPR) and the right to rectification (Article 16 of the GDPR), as well as the right to update and ensure the completeness of Users’ data; the right to restrict processing or erase Users’ personal data (Article 17 of the GDPR) when such data is inaccurate, incomplete, ambiguous, outdated, or where the collection, use, disclosure, or retention of such data is prohibited
• the right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
• Right to Restriction of Processing of User Data (Article 18 of the GDPR)
• Right to object to the processing of Users' data (Article 21 of the GDPR)
• the right to data portability with respect to data provided by Users, when such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR)
• the right to determine what happens to Users’ data after their death and to choose to whom Domintell SA must (or must not) disclose their data to a third party they have previously designated

As soon as Domintell SA becomes aware of a User’s death and in the absence of instructions from the User, Domintell SA undertakes to destroy the User’s data, unless retaining such data is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how Domintell SA uses their Personal Data, requests that it be corrected, or objects to its processing, the User may contact Domintell SA in writing at the following address:

DOMINTELL – DPO
, rue de la Maîtrise 9, 1400 Nivelles.

Or by email at the following address:

dpo@domintell.com

In this case, the User must specify the Personal Data that they would like Domintell SA to correct, update, or delete, and must provide proof of identity by submitting a copy of a valid ID (identity card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on Domintell SA by law, particularly with regard to the retention or archiving of documents. Finally, Users of https://www.ecofreshpredict.com/ may file a complaint with the supervisory authorities.

7.4 Non-Disclosure of Personal Data

Domintell SA shall not process, host, or transfer Customer Information collected from its customers to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, Domintell SA remains free to choose its technical and commercial processors, provided that they offer sufficient safeguards in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

Domintell SA is committed to taking all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to Domintell SA’s attention, Domintell SA must notify the Client as soon as possible and inform the Client of the corrective measures taken. Furthermore https://ecofreshpredict.com/ does not collect any “sensitive data.”

The User’s Personal Data may be processed by subsidiaries of Domintell SA and processors (service providers), solely for the purposes set forth in this policy.

Within the scope of their respective responsibilities and for the purposes outlined above, the main individuals who may have access to User data from https://ecofreshpredict.com/ are primarily our customer service representatives.

7.5 Types of Data Collected

With regard to users of the Site, we collect the following data, which is essential for the operation of the service and will be retained for a maximum period of 59 months after the end of the contractual relationship:
Last name, first name, mailing address, phone number, email address, occupation

Domintell SA also collects information that helps improve the user experience and provide context-specific recommendations:
Language Settings

This data is retained for a maximum of 59 months after the end of the contractual relationship.

8. Incident Report

No matter how much effort is made, no method of transmission over the Internet or electronic storage is completely secure. Domintell SA therefore cannot guarantee absolute security. If Domintell SA becomes aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. Domintell SA is committed to fully informing its customers of all matters relating to the security of their accounts and to providing them with all the necessary information to help them comply with their own regulatory reporting obligations.

No personal information about users of the Site is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of the acquisition of Domintell SA and its rights would such information be transferred to the potential acquirer, who would in turn be bound by the same obligation to protect and manage the data on behalf of the Site user https://ecofreshpredict.com/.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, Domintell SA uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, Domintell SA takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, "cookies," and web beacons ("tags")

The Website https://ecofreshpredict.com/ contains a number of hyperlinks to other websites, established with the authorization of Domintell SA. However, Domintell SA is unable to verify the content of the websites visited through these links and, consequently, assumes no liability in this regard.

Unless you choose to disable cookies, you agree that the site may use them. You may disable these cookies at any time, free of charge, using the opt-out options provided and described below; please note that doing so may limit or prevent your access to all or part of the Services offered by the site.

9.1. “COOKIES”

A “cookie” is a small data file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies do not pose any risk of damaging the User’s device.

Domintell SA may process information about the User’s visit to the Site, such as the pages viewed and searches performed. This information enables Domintell SA to improve the Site’s content and the User’s browsing experience.

Since cookies facilitate navigation and/or the provision of the services offered by the Site, the User may configure their browser to allow them to decide whether or not to accept cookies so that cookies are stored on their device or, conversely, are rejected—either systematically or based on the issuer. Users may also configure their browser software so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://ecofreshpredict.com/informs the User that, in this case, not all features of their browser may be available.

If the User refuses to allow cookies to be stored on their device or in their browser, or if the User deletes any cookies that have been stored there, the User is advised that their browsing and experience on the Site may be limited. This may also be the case when Domintell SA or one of its service providers is unable to recognize—for technical compatibility purposes—the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In such cases, Domintell SA disclaims all liability for any consequences resulting from the impaired operation of the Site and any services offered by Domintell SA, arising from (i) the User’s refusal of cookies or (ii) Domintell SA’s inability to store or access the cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s preferences. These settings are described in the browser’s help menu, which explains how the User can change their cookie preferences.

At any time, the User may choose to specify and modify their preferences regarding cookies. Domintell SA may also use the services of third-party providers to assist it in collecting and processing the information described in this section.

Finally, by clicking on the icons for Twitter, Facebook, LinkedIn, and Google+ displayed on the Website or in its mobile app—and provided the User has accepted the use of cookies by continuing to browse the Website or use the mobile app—Twitter, Facebook, LinkedIn, and Google+ may also place cookies on your devices (computer, tablet, cell phone).

These types of cookies are placed on your devices only if you consent to them by continuing to browse the Website or use the mobile app. However, you may withdraw your consent at any time so that https://ecofreshpredict.com/ to place these types of cookies.

Article 9.2. INTERNET TAGS

https://ecofreshpredict.com/ may occasionally use web beacons (also known as “tags,” “action tags,” single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in the online ads that allow users to access the Site and on the Site’s various pages.

This technology enables https://ecofreshpredict.com/ to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site.

The third-party service provider may collect information about visitors to the Site and other websites using these tags, compile reports on the Site’s activity for Domintell SA, and provide other services related to the use of the Site and the Internet.

10. Governing Law and Jurisdiction.

Any dispute arising from the use of the website https://www.ecofreshpredict.com/ is governed by Belgian law. Except where prohibited by law, exclusive jurisdiction is conferred upon the competent courts of Walloon Brabant.

11. Online Shopping and the Right of Withdrawal

Online shoppers have 14 calendar days from the date they receive their order (if the order is for a product) or from the date the order is finalized (if the order is for a service).

Within this period, the buyer must notify Domintell SA in writing of their intention to cancel the purchase: by email atinfo@dcare.be, by certified mail toDomintell SA – Rue de la Maîtrise, 9 – 1400 Nivelles, or via thecontact form. The buyer is not required to provide a reason for canceling the purchase.